Troubleshooting

When high-traffic websites are down, visitors and businesses cannot find the information they need. Our two-step troubleshooting service pinpoints the issues fast while our Drupal experts remotely solve them independently or alongside your IT department.

Discuss with us your problems and we will search for the best solutions guaranteed to revive your website. 

Two Troubleshooting Steps:

Step One: Our experts investigate and dig deep. We will locate the real problems and can foresee future ones. We then report exactly what is causing the trouble and hand our assessment back to you or your developers to resolve the issue.

Step Two: Otherwise, our own Drupal developers will carry out the recommended changes and get your site healthy once again. You can review the initial issue reports and check that we have covered them all. Our work continues until you are happy with the fixes. This service comes at a fixed price prearranged with you and your team in order to ensure quality. 

Drupal upgrades

The move to more current Drupal versions can be simple and effortless with our experts. We are happy to review your current Drupal deployment and provide you with an evaluation of the pros and cons of upgrading. Similarly, we’ll provide you with any other cost effective solutions and make sure you’re informed of the options.

Quality

You or your team determine the priorities, and we will hold ourselves to highest of standards. We are happy to remain in close communication to walk you through the strongest solutions. We’re not finished until you’re satisfied.